EE Monitor for Landlords

We have an experienced in house team and can manage all aspects of the installation, replacement and maintenance of the prepayment monitor. We developed the EE Monitor prepayment-unit working with industry leading experts from the metering, information technology and M2M communications sectors.

Installing EE Monitor prepayment-units protects against tenant debt, making life easier for both tenant and landlord.

The EE Monitor is more than just a prepayment unit – this is the most up-to-date product currently available on the market containing a range of unique features:


Features & Benefits

  • Remote disconnection, tariff and standing charge adjustments per dwelling.
  • Adjustable ‘emergency credit’ levels.
  • Variable debt recovery options as standard.
  • Dedicated UK Call Centre to handle customer enquiries.
  • Remote meter reading and energy consumption monitoring.
  • Secure Landlord access to individual data reports.
  • Alerts to track anomalous usage.
  • Easy-to-replace front-case without incurring whole unit cost.
  • Extendable Warranty options.
  • Ability to integrate with standard heat-meters equipped with pulsed or M-Bus outputs.
  • Designed and manufactured in the UK.

Credit Control & Debt Recovery

If credit control is a problem for you, we offer a complete pay-as-you-go solution. We can also issue monthly or quarterly statements to residents and consumption reports for housing associations to supplement this service.

Choose the right payment options for your residents:

  • Online
  • Directly on the EE Monitor via credit card
  • PayPoint outlets
  • Standing Orders

EE Monitor has inbuilt credit notification alerts to encourage timely payments and avoid loss of heat. This service can deliver debt-managment to recover outstanding heating debts.

Product Demonstration

EE Monitor is easy and convenient for tenants to use – See the User Guide Video or Download the Landlord EE Monitor Guide (PDF) to features and benefits.

If you would you like to see a fully-functioning EE Monitor or wish to trial an EE Monitor at your premises under no obligation, please call us on: 0115 955 66 77 or email:

For all Customer Billing enquiries
please call the contact centre on:
0115 955 66 77

Normal office hours are 9am – 5pm Monday to Friday.

For all General/Sales enquiries 
please call Sara on:
07879 622427 
or 0115 876 1778


The EEMonitor Team
Nottingham City Council
Eastcroft Depot
Humber Building
London Road