Pre-payment Top-up

Top-up your EE Monitor online via our Pre-payment system. Please have your account number and Credit/Debit Card available. Payments are processed securely via PayPal. It’s quick, easy and secure, and credit will be transferred to the EE Monitor in your home.

Privacy Policy – We do not store credit card details nor do we share customer details with any 3rd parties.

Refund / Cancellation Policy – The payments are not refundable.

Top Up on the EE Monitor

It is simple and convenient to top up on the EE Monitor itself with a credit or debit card, follow the on screen instructions or Watch this short video clip to see how. You can also call the Enviroenergy Helpline on 0115 955 66 77.  Our friendly staff are available to help.

Top Up at Any PayPoint

There are PayPoint outlets in all local areas. For more detail and to find your nearest outlet visit: Don’t forget to take your EE Monitor-card with you when you go to top up.

Top up via our Call Centre

Our friendly staff are available to process your payments over the phone.

UK call centre: 9am – 5pm Monday to Friday

0115 955 66 77

Enviroenergy Helpline

0115 955 66 77

(9am – 5pm Monday to Friday)

Enviroenergy Ltd
London Road Heat Station
12 London Road

0115 955 66 77